* Refund policy of the difference if cheaper on another site:
The amount paid must be in the same sales conditions as the site Beautecombeleza.com
The refund of double the difference is valid if a lower price is found within 7 days after the purchase on the site Beautecombeleza.com
- The final price must be transport included
- For Europe, the price must include customs clearance
- The refund will be made only on the Paypal account or via Paypal used
- The product must not be sold in wholesale price
Return and Refund Policy
Thank you for shopping at Beautecombeleza.com, where you can find the most beautiful Brazilian keratin hair treatments.
If you are not entirely satisfied with your purchase, we are here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused / closed and in the same condition as you received it. The product must be returned in the original shipping carton along with receipt or proof of purchase.
The return address is:
Rua tupi 201 - Santa Cecília - São Paulo - SP- Brasil - Cep 01233-001
Once we get your item back, we will inspect it and immediately notify you of the status of your refund.
If your return is approved, we will issue a refund to your credit card (or original payment method). You will receive the credit within a number of days, according to the policies of the issuer of your card.
The refund is not applicable in case the product is not received by the buyer due to non-payment of import duties, taxes and customs duties that are the buyer's responsibility.
You will be responsible for paying your own shipping costs by returning the item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your credit. We also do not refund the original shipping and handling you paid for on the order.
All items are subject to a 10% restocking fee. This will be deducted from your refund.
If you have questions about returning your item to us, please contact us.